Focus
Search That Reads Intent
Hybrid search over a catalog the app indexes itself.
Case Study
Quissly
A Shopify app that indexes a catalog on its own and answers shoppers in plain language — search, chat and a path to the cart
- Answer typos and long, descriptive queries that exact-match search returns nothing for
- Get a merchant running with no manual tagging or synonym lists
- Turn a product question into a cart action inside the chat window
Overview
What it had to solve
Default store search matches words, not meaning — one typo or a sentence-long request and a shopper gets nothing. Fixing that usually means weeks of tagging and synonym lists that a small merchant will never keep up. Quissly takes the opposite route: install it, let it read and index the catalog itself, and both the search page and the chat widget start answering the way a person would.
Focus areas
What had to work
Modules
What was built
Search That Reads Intent
Hybrid search over a catalog the app indexes itself.
- Natural-language and misspelled queries resolved to relevant products
- Visual catalog analysis and daily re-indexing, with no manual data tagging
- Autocomplete, image search, voice search and guided recommendations on the paid tiers
A Shopping Assistant, Not a Ticket Form
The chat answers product questions and closes the loop.
- Replies with product cards carrying price, quantity, stock check and add to cart
- Available around the clock, with handover to a human operator when needed
- Multilingual widget that sits in the storefront theme as an app embed
Merchant Controls and Analytics
Everything a merchant needs sits inside Shopify Admin.
- Search results page, theme embeds and plan management from the app settings
- Event analytics on what shoppers search for and what they find
- A/B testing and synonyms for merchants who do want to tune the results
Screens
App screens
Chat
AI assistant with product cards
A shopper describes what they want in a sentence and gets matching products with add-to-cart and stock check in the chat.
Search
Semantic search results
Hybrid search over an automatically indexed catalog, tolerant of typos and descriptive queries.
Admin
Setup inside Shopify Admin
Billing, the search results page, theme embeds and plan selection are handled from the app's settings screen.
Next step
Have a similar workflow? Let's map it.
Tell us where the process gets stuck. Nick replies with a scope outline and a price range.